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Support

We're here to help.

Questions, bugs, billing, privacy, or copyright: one inbox, read by the people who build aiclipper.

Email us

support@aiclipper.video

We aim to reply within two business days. Include your account email and, for a project or clip, its link from your workspace so we can find it quickly.

Write to support

Account and sign-in

Password resets, Google sign-in, or deleting your account.

Projects and clips

A project failed, a clip looks wrong, or a download will not start.

Credits and pricing

Questions about your balance, usage ledger, or upcoming plans.

Agents and MCP

Connecting Claude, Cursor, or another agent with an agent token.

Privacy requests

Access, export, or deletion requests are answered within 30 days.

Privacy Policy

Copyright notices

Report content you believe infringes your rights. We act on valid notices promptly.

How to file a notice

Security reports

Found a vulnerability? Email us the details privately before disclosing it.

Report privately

Found a barrier that stops you using aiclipper? Read our accessibility statement and tell us what you ran into.